UI Hang on “Loading” on vRealize Operations Manager (vROPs)

Sometimes you may see vROPs web UI hang, keep on “Loading”, or no responding to any click. It because you are using vRealize Operations Manager 6.6 or earlier version, and your computer is touch screen.

There are two ways to fix that:

1. Disable touch screen hardware in Device Manager. The device name usually is “HID-compliant touch screen” under “Human Interface Device“
2. If you are using Chrome, follow the steps below:
   1. Open Chrome and browse chrome://flags.
   2. Find “Touch Events API” and disable it.