The latest version of VMware Remote Console is 10.0.2. There should be some functions changing in the release. You may see following symptoms after upgrading to the version.
- The virtual machine console screen is black.
- Console screen works properly if you just hit buttons on VMware Remote Console window.
- The console screen freeze once VMware Remote Console grabs mouse or keyboard in screen.
The cause is your anti-virus software blocked the internal functions of grab mouse/keyboard behavior of VMware Remote Console. Try disable anti-virus temporarily.